Our platform
We were chosen by the merchant site Vineshp to ensure the treatment of its after-sales service and the management of its customers. We are committed to a premium quality approach to ensure your complete satisfaction. Our objective is to make you benefit from all our expertise and our best advice.
About usOur quality guarantee
We mobilize all our human and material resources to provide you with excellent solutions. We believe that an after-sales service must be efficient, responsive and professional. That is why we are dedicated to customer service. We give you our full attention and availability.
Contact us
If you need information about your subscription or technical assistance, contact our teams.
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The objectives of Vineshp
We know that contacting customer service can be a hassle for many of you. Our goal is to take that feeling away so you can quickly get on with your day after getting the answer you need.
Therefore, we process your requests quickly as soon as we receive them and adapt to the time you have available. Whether you need a detailed explanation or a concise solution, we will make sure you are satisfied. Our goal is to provide you with an optimal customer experience and complete satisfaction.
Take advantage of our expertise
Our teams are made up of after-sales service professionals for whom your satisfaction is a priority. We integrate into their work time moments of experience sharing in order to encourage the transmission of knowledge. We also do our utmost to develop cohesion and team spirit, which are essential to remain efficient.
Our consultants are at your disposal to provide you with all their expertise and advice.
We are available and reachable by email, phone and contact form.
We offer free advice to help you optimize your subscription.
Our teams are made up of professionals capable of quickly analyzing your situation and providing the best possible response.